Pricing

ALERT
PLAN
24/7 Device Monitoring
Managed Antivirus
Managed Backup - Initial implementation will be billed separately as a project.
Response Time 8 Hours
Help Desk Ticketing System
Monthly Reporting
Initial onboarding fees will apply
Additional Projects and additions outside of the scope of existing equipment will be charged accordingly
Additional Support requested will be billed hourly as needed
 
 
 
Monthly pricing includes 24x7 device monitoring, and antivirus for each device. Additional support will be billed per hour on an as needed basis This plan does not include support.
RESOLVE PLAN
24/7 Device Monitoring
Managed Antivirus
Managed Backup - Initial implementation will be billed separately as a project.
Response Time 2 Hours
Help Desk Ticketing System
Monthly Reporting
Initial onboarding fees will apply
Additional Projects and additions outside of the scope of existing equipment will be charged accordingly
Desktop Support
Firewall and Server Support
Onsite Support
Email Support
The Resolve Plan is like having your own full time I.T. person onsite at all times, without having the full time salary to go along with that benefit.
Not ready for a contract?
No problem.
See individualized pricing below.
PC Cleanup - $75
HDD Cloning - $75
Onsite Service - $75 + Time and Materials to complete the project
Windows 10 Upgrade - $75
Remote Support - $75 per hour with a minimum half hour charge
 
 
 
 
 
 
Bales Technology can help out in other ways as well. If something is not listed, do not hesitate to reach out.